COVID-19: Navigating the New Normal

COVID-19: Navigating the New Normal

“Navigating Access to Care” was the topic of our April 6 webinar, the first in our series on “Crisis to Calm: Navigating the New Normal.”  Susan Null, Medical Bill Advocate, joined Nicole Christensen, BCPA, CEO of Care Answered, to discuss the ways that patients can...
Understanding Pharmacy Benefits and Prescription Costs

Understanding Pharmacy Benefits and Prescription Costs

Understanding medication coverage and navigating your pharmacy benefits plan can be extremely perplexing. As prices for medication can vary widely and formularies constantly change, you want to make sure you are paying the lowest possible amount for any medication you...
How Can I Dispute an Emergency Room Bill?

How Can I Dispute an Emergency Room Bill?

If you had a health condition that required a trip to the emergency room, the last thing you should be thinking about are the medical expenses you will incur. However, even if you have health insurance, you will likely end up with several substantial bills depending...