Robert Berman, JD is such a gentlemen; incredibly knowledgeable, with a true desire to help. I came to him losing sleep over a very complicated medical bill situation, and he saw the issue right away - he just got it! He knows his stuff! Mr. Berman is the real deal. I wouldn't work with anyone else. I highly recommend.

Robert Berman at Systemedic is amazing. I had been struggling to fight a hospital bill for over a year. I wrote letters to my insurance, St Francis hospital and also the Department of Finance. Go nowhere. Robert made five phone calls and managed to reduce my bill from over $5,000 to $350. Amazing!

This is one of those reviews that starts with "I never write reviews"... because it's true. But I was so impressed with the service I got from Susan on my initial phone call to their service... that I decided to write this. I was calling about an outrageous ER bill I received. It turns out... there is not much that Systemedic can do for me in my particular case. But that is what I thought was extraordinary... Susan took the time to listen to the issue. Politely explained why her service would not be appropriate in this particular case. And gave me some thoughtful suggestions on how I could handle the bill on my own. Of course, I hope NEVER to need their services... but if I do... I know exactly where I will be calling first. It's nice to encounter people doing business this way.

I contacted Rob at Systemedic to get some advice about an EOB which totaled to over $25k in charges. He listened to my distressing call and coached me on how to talk to the predatory providers. He was extremely knowledgeable of medical billing procedures and explained that what they did is fraud and how I wouldn’t be responsible for a penny of it. I was so thankful for not only his expertise but for his advice on how to tackle this on my own first. As a result. I was able to settle the issue right away. Rob is also very patient and will educate you on insurance billing practices so that you understand how the system works. This is crucial in dealing with providers. One last but really important thing that I need to note is that throughout the whole process, Rob showed genuine concern for me and was always available for a call. I highly recommend you get in contact with him and his company first and let them guide you rather than trying to tackle any issues yourself.

I’m not one to write reviews but here’s the exception. It’s rare today to find companies with a vested interest in their clients, but Systemedic is as genuine as you’ll get. Robert was thorough in providing both, clarity to a confusing array of medical bills, but also spending additional time to be informative. Their response is timely, and I highly recommend their services if you want concise direction!

Rob contacted me right away, discussed my situation in detail and offered several options and strategies to resolve the matter. Do not hesitate to contact them if you need an advocate to sort through the medical billing jungle out there. Excellent experience!

After five months of working tirelessly to resolve inconsistent billing within a disorganized hospital system, Rob was finally able to resolve the issues more than satisfactorily. Throughout the entire process he stayed in constant communication and he never gave up trying to get answers. His rates were incredibly fair for the amount of time he devoted to the task. I cannot recommend both Sue and Rob enough if you ever have insurance or medical billing issues that need attention.

I've been working with Susan at Systemedic and she has been wonderful throughout the process. Susan reviewed all my medical bills, and she advocated for me when it became necessary. Truly a pleasure to work with. Highly recommended!!

After receiving what my husband and I thought was an unusually high hospital bill for an emergency room visit, he researched who might be able to advocate on our behalf to look into the line item charges and let us know if they were, in fact, out of line. When he found Systemedic, he thought we might benefit from making the call. He was correct. Sue was immediately helpful to us and recognized a few glaring unfair charges right away. After further research, she pointed out in conversations with the hospital administration the inconsistencies in their statements and billing procedures. Her responsiveness to us and to our case did not waiver throughout the entire process, and it was apparent to us that she has a vast knowledge of the ways and means of medical billing. She took the problem away from us; our only effort being to keep her in the loop regarding the ongoing correspondence which we received from the hospital. As a result of Sue’s diligence, the bill was drastically reduced, making our out-of-pocket charge manageable. We would not hesitate to recommend Systemedic to others in similar circumstances.

For disputing outrageous hospital ER (hidden) charges, I highly recommended that you contact Systemedic. I consulted with one of their subject matter experts (Susan) who took the time to explain the criteria used for determining the ER charges and provided an effective strategy to negotiate the charges with the hospital. Susan was very professional, knowledgeable, and helpful.

I’m so pleased and grateful that I found Robert Berman, my sister in-law was diagnosed with Liver cancer, an aggressive cancer that needed treatment outside her home country, and so we decided to have her come here to the United States, as you can imagine as un-insured patient the hospital bills were extremely high and the “Non for Profit” hospital kept changing their prices on us middle of the treatment and before the last phase of the treatment they pretty much said Pay UP an unreasonable amount of dollars or we will not complete your treatment, we felt abused and taken advantage of, and that’s where we felt we need a patient advocate to advise us and help us and we are so glad that we got Robert Berman on our side, he was very thorough, systematic, and strategic in his approach, he helped us negotiate the prices to a more reasonable number, he reached out to all levels of the hospital all the way up to the CEO office so that he insures our voice is heard, along the way, he was supportive, helpful and caring and he represented us like if he was representing a family member. We really can’t thank him enough and we are grateful that during these difficult times we had someone as knowledgeable and caring as Robert!

Outstanding work and great service. They helped me in ways I didn't think possible and I am so thankful for their business. Because of them I can sleep peacefully knowing my debt is finally at a manageable price.

I'm so glad I found Rob to help with all of our insurance issues. I've tried for years to fix the problems but never got anywhere. As soon as I contacted Rob, he was able to plan out what our steps should be and what he can do for us. Communication has always been easy with him and he always spent the time explaining things to me. I'd recommend him in a heartbeat! Thank you for everything, Rob!

I don't even remember how I found Systemic, but I am so glad I did. I wish I could rate more than 5 stars. If you need a medical billing advocate THIS IS THE PLACE FOR YOU. Their rate is reasonable and 100% worth it. About a year ago I was charged an inordinate amount of money by a hospital for a simple emergency room visit. Robert at Systemedic worked with me to get my bill reduced from $11,000 to $1,000 (over 90%!!!). He interfaced with the hospital's billing department and the hospital's parent company for MANY months, even when they were unresponsive. I always felt that Robert had my absolute best interest in mind and WOULD NOT give up until the hospital responded and reduced the bill. I not only feel very grateful for the money that Robert was able to save me, but also more informed about the medical system in general.

Great customer service! Sue handled my case with utmost care, advocating for the best possible outcome while updating me regularly. Highly recommend her expertise! Her rates are reasonable too. Thank you, Sue!

If you or a loved one are sick and you are also trying to figure out the horrendous maze of medical bills, you can lose your mind AND overpay. Why go it alone? Hire Systemedic. I did and they saved me a lot of time, money and aggravation. Well worth it. Do it.

I worked with Robert at Systemedic on a potential billing issue I had related to the birth of my son. I was extremely happy and impressed with Robert's professionalism, patience, thoroughness and understanding of billing. I highly recommend working with Systemedic if you feel like you are being taken advantage of on your medical bills.

After having struggled for almost 15 months to sort out an astronomical hospital bill, I was referred to Mr Robert Berman. What an absolute pleasure dealing with the company. He is so professional and ultra efficient. He managed to solve my problem in under two months and taking into consideration that the Christmas holidays fell within this time frame. I have no doubts that he is the best patient advocate for you.

Robert was extremely generous with his time and expertise. I strongly recommend giving him a call

To Sue and staff the work that had to be done on my case was difficult and challenging to say the least. But you and your team arose to the occasion with the highest level of professionalism and results. No doubt in my mind you should be held with the highest regard, my 670,00 surgery ended all bills paid thanks to you and your team. Thank you so much Frank Esposito

Sue at Systemedic is terrific! She quickly resolved my medical insurance issue after I had spent a year trying to do the same without success. She is honest, professional, efficient, and very knowledgeable. Her fee is extremely reasonable and fair. Sue saved me much time, aggravation, and frustration and afforded me peace of mind by resolving a billing issue. Please do not hesitate to contact Systemedic to help you navigate through the complexities of insurance and billing.

Robert and Sue are great people. Awesome work. They really fight and advocate for their clients. Very knowledgeable, professional, and persistent in solving the issue at hand. They are go getters. They don't give up on a case. It was awesome having them represent my case. Very very satisfied and extremely grateful.

Sue Null and Systemedic helped my family navigate an impossible health insurance quagmire, and allowed my family to collect payments the insurer did their best to avoid. As a layperson it was impossible for me to interpret the "Explanation of Benefits" and denials we kept getting from the insurer. But Sue was able to speak directly to the right people at the insurance company who eventually were forced to approve the maximum policy benefit. We could not have done it without her.

Sue assisted our NC law firm settling a large insurance claim for an elderly client in record time. We had gotten no where with the insurance provider on our own but Sue had the matter settled with full payment to our client within a couple weeks time. We found her highly professional and her rates more than fair to our client. Highly recommended!

Robert was a pleasure to work with, and reviewed and resolved my case for a very reasonable fee. He saved my family many thousands of dollars even when I had exhausted over a year trying to resolve the issue on my own. I wish I would have hired him sooner. Highly recommend to anyone who is navigating the difficult process of settling a loved ones final medical bills.